Job No.1184895 //

Israel //

Support Engineer, Hadera, Israel

CYBERGYM is growing and we are looking for a Support Engineer to join our Professional Services Team at the Israel HQ!

Working at CYBERGYM

CYBERGYM is a global team of experts with a passion for providing creative cybersecurity offerings to government and private organizations around the world.

We work in a dynamic, ever-growing, start-up environment. We believe that true innovation comes from sharing ideas and working together.

Our offices are always a great example of professionalism, diversity, creativity and great vibes!

 

Your Role as Support Engineer

The CYBERGYM Professional Services Team is a group of IT Security experts, System and Network Security professionals, Cybersecurity lecturers and trainers, continuously engaging with our customers to provide innovative cybersecurity management solutions. 

You will join a technical team of individuals to provide advanced technical assistance for CYBERGRM products.

As member of the Support Team, your responsibilities will include ensuring published service level agreements are met and that there is adequate personnel coverage to meet the needs of the company and the support of its customer base.

You will also engage with the clients through professional lectures.

 

Location

The position offered is at CYBERGYM Israel main office, located in Hadera, Israel.

 

Skills and Experience

  • 2+ years of experience in a customer facing support position.
  • 3+ years of experience in a hands-on technical position such as Software Engineer, Network Engineer, L2+ Technical Support or System Administrator.
  • Full proficiency in English.
  • Committed to self-development and the professional growth of others.

A passion for creating work in a process-driven way and working with team members to continuously improve the process.

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